If you are having trouble with a fast cash payday advance or auto title loan, below are some links that may help. If you are interested in sharing your story with others, please click here or contact us directly if you have questions.
File a Complaint
File a complaint with the Texas Attorney General
File a complaint with the Texas Office of Consumer Credit Commissioner
Call (855) 411-CFPB (2372) or file a complaint with the Federal Consumer Financial Protection Bureau
File a complaint with the Federal Trade Commission
Consider Legal Action
Few legal avenues are currently available. However, you may benefit from speaking with an attorney about your case.
There are strong protections prohibiting harassment and other abusive debt collection practices.
Learn more here:
Find information on debt collection practices from the Texas Office of Consumer Credit Commissioner.
You can also visit TexasLawHelp.org and MyDebtCollectionRights.org.
Information about debt collection rights is also available from the Consumer Financial Protection Bureau.
If you would like to speak to an attorney about debt collection or other possible legal violations related to your Texas payday loans or auto title loans, you can contact a legal services office in your area. (Not everyone qualifies for these services, but the offices may be able to connect you with someone who can help you.)
Legal Aid of North West Texas
Texas RioGrande Legal Aid
Lone Star Legal Aid
Texas Legal Services Center
Legal Hotline for Texans 60 and Older
(800) 622-2520, Option 3
Don’t Get Trapped Again
See the Consumer Help section on the Consumer Federation of America's website.
Be cautious of debt settlement firms that claim they can negotiate down your debts. Learn more at the National Consumer Law Center's Need Help with Debts tip sheet.