If are having trouble with a fast cash payday advance or auto title loan, below are some links that may help. If you are interested in sharing your story with others, please click here.
File a Complaint
Call (855) 411-CFPB (2372) or click here to file a complaint with the Federal Consumer Financial Protection Bureau
Consider Legal Action
Few legal avenues are currently available. However, you may benefit from speaking with an attorney about your case.
There are strong protections prohibiting harassment and other abusive debt collection practices. Learn more here:
Information on Debt Collection Practices from the Office of the Texas Consumer Credit Commissioner
Dealing with Debt Collection Harassment (PDF) from the National Consumer Law Center
If you would like to speak to an attorney about debt collection or other possible legal violations related to your Texas payday loans or auto title loans, you can contact a legal services office in your area. (Not everyone qualifies for these services, but the offices may be able to connect you with someone who can help you.)
600 East Weatherford Street
Fort Worth, TX 76102
300 South Texas Boulevard
Weslaco, TX 78596
1415 Fannin Street
Houston, TX 77002
Texas Legal Services Center
815 Brazos Street
Austin, TX 78701
Don’t Get Trapped Again
See the Consumer Help section on the Consumer Federation of America web site.
Be cautious of debt settlement firms that claim they can negotiate down your debts. Learn more at the Consumer Federation of America’s debt settlement tip sheet.