Get Help

If are having trouble with a fast cash payday advance or auto title loan, below are some links that may help. If you are interested in sharing your story with others, please click here.

 

File a Complaint

File a complaint with the Texas Attorney General

File a complaint with the Texas Office of Consumer Credit Commissioner

Call (855) 411-CFPB (2372) or click here to file a complaint with the Federal Consumer Financial Protection Bureau

File a complaint with the Federal Trade Commission

 

Consider Legal Action

Few legal avenues are currently available. However, you may benefit from speaking with an attorney about your case.

There are strong protections prohibiting harassment and other abusive debt collection practices. Learn more here:

Information on Debt Collection Practices from the Office of the Texas Consumer Credit Commissioner

Dealing with Debt Collection Harassment (PDF) from the National Consumer Law Center

If you would like to speak to an attorney about debt collection or other possible legal violations related to your Texas payday loans or auto title loans, you can contact a legal services office in your area. (Not everyone qualifies for these services, but the offices may be able to connect you with someone who can help you.)

 Legal Aid of North West Texas

600 East Weatherford Street

Fort Worth, TX 76102

(800) 955-3959

 

Texas Rio Grande Legal Aid

300 South Texas Boulevard

Weslaco, TX 78596

(800) 369-0574

 

Lone Star Legal Aid

1415 Fannin Street 

Houston, TX 77002

(800) 733-8394

 

Texas Legal Services Center

815 Brazos Street

Suite 1100

Austin, TX 78701

(800) 622-2520

 

Don’t Get Trapped Again

See the Consumer Help section on the Consumer Federation of America web site.

Be cautious of debt settlement firms that claim they can negotiate down your debts. Learn more at the Consumer Federation of America’s debt settlement tip sheet.